호텔 팔메라스

perfect property and we loved it. The staff was terrible. Dumb rules and we left 4 glasses and a spoon and they wanted to charge us 200.00 Cdn or US ( not sure)

We liked the location,the pool area, the staff and the rooms housekeeping. We were very disappointed with our accommodations. We didn't like the constant moldy smell which lead to sinus and chest problems; odors from the shower drain with no sealed off drain top, no drinking water, 3 mornings without any water; continual dripping kitchen faucet; no hair blower. Upon request; a room safe, a toaster, edible kitchen utensils, and a cooking pot with lid were provided. Our 2 week stay cost us $42,000 pesos in cash, up front. We knew that a refund would not have been a consideration, so we stuck it out. Booking through ******* we thought we were guaranteed good accommodations but we were wrong.

We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.

The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.

The bathroom needs to improve. Also for 7 days , at the hotel , for 2 times no water

The fan in the room was very loud. I had to shut it off in order to be able to sleep